This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.


The organization committe of the Live Makeover Symposium consits of the chairmen of the symposium and the European College of Aesthetics Medicine & Surgery (ECAMS)


Any changes we may make to these terms and conditions at any time will be posted on this page. Please check back frequently to see any updates or changes we have made.

Our contract with you

When you sign and submit an order for a product and/or services to us, this does not mean we have secured a place or accepted your order. Our acceptance of the order will take place when we issue you with a written confirmation email or when full payment is received at which point a contract will come into existence between you and us.

The website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all Ireland national laws and requirements for user privacy.


We make every effort to ensure that details about our products and services and any other information on our website are up to date. However, where information is incorrect or is subject to change, we reserve the right to withdraw or substitute the product or service and to cancel any outstanding orders or bookings with notice to you.

Cancellations policy

We understand that plans can change and we will always try to accommodate your request to amend or cancel your booking. Cancellation notices should be made in writing by post or email or by telephone to the contact details at +30 210.674.0295 or Their effective date of your cancellation notice will be the date that the notice is received by us.

Delegate/guest places can be cancelled any time up to and including 30 days before the date of the conference or event or course and a full refund will be provided, less an administration fee of 6% of the registration fee. No refunds will be given for cancellations after that date. Substitutions can be made up to and including 7 days before the event by providing the details of the colleague who wishes to take your place, and this may, in our sole discretion, be subject to an administration fee of €50. In the unlikely event that an event has to be cancelled by us you will be offered a ticket to the rescheduled event or a full refund.


Refunds will normally be credited to your credit/debit card account within 2 working weeks. Where this is not possible we will send you a bank transfer within 30 days.


We accept most major credit/debit cards for online orders. If your payment method selection is by credit card, you will be transferred to a 3rd party payment gateway where you will be asked to enter your card details and the name of the cardholder. We dop not store or processed your payment. If you have not received a confirmation email, you should not assume that the order has been processed. We recommend that you do not send cash through the post.


Registration prices shown in EUR. It is always possible that, despite our best efforts to ensure prices are up to date and correct, errors may occur and in this case you will be contacted with confirmation of the correct price before your order is completed.

Postage and delivery

Where ceritifcate postage is applicable, the price quoted includes the cost of postage to your address. We use standard second-class post in Ireland and standard anpost mail overseas. We do not send certificate by courier or other non-standard postal method. Any additional postal costs will be clearly specified via email before the product is posted.

Personal information

Whilst using our website or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the Ireland in the Data Protection Act 2018. Further, by providing telephone and email details, you consent to us contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at

Information collection and use

We collects information in 2 possible ways

How long do we keep your data for?

We will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.

Registration forms

We will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, to anyone.

Choose how we use your data

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.